Privacy Policy
Berkeley Computer Services (“BCS,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the information we collect from our clients, website visitors, and other individuals. This privacy policy explains what information we collect, why we collect it, and how we use it. By using our services, you are consenting to the terms and practices described in this privacy policy.
Information We Collect
BCS collects information from clients and website visitors for the purpose of providing computer and IT services, improving our services, and communicating with our clients and website visitors. The types of information we collect include:
- Contact information, such as name, email address, and phone number
- Information related to computer and IT services provided, such as service requests, support tickets, and billing information
- Technical information, such as IP address, device type, and browser type and version
We may also collect information through the use of cookies and other tracking technologies. Cookies are small text files that are placed on your device to store information and improve your experience when using our website. You can choose to accept or reject cookies by changing your browser settings.
Why We Collect Information
BCS collects information to provide the best possible computer and IT services to our clients and to improve our services over time. We also use information to communicate with our clients and website visitors about our services, to respond to service requests and support tickets, and to handle billing and payment processing.
How We Use Information
BCS uses the information we collect for the following purposes:
- To provide computer and IT services to our clients
- To improve our services and website
- To communicate with clients and website visitors about our services and respond to service requests and support tickets
- To handle billing and payment processing
We may also use information for other purposes that we have specifically informed you about at the time of collection.
Sharing Information with Third Parties
BCS may share information with third parties for the purpose of providing computer and IT services, improving our services, and communicating with clients and website visitors. For example, we may share information with service providers that help us provide our services, such as payment processing and hosting services.
BCS requires that all third-party service providers agree to protect the confidentiality and security of the information we share with them and to use the information only for the purpose of providing services to BCS.
Protection of Information
BCS takes the protection of client and website visitor information seriously and has implemented appropriate physical, electronic, and managerial measures to protect the information we collect from unauthorized access, alteration, disclosure, or destruction.
Accessing and Updating Your Information
Clients and website visitors may access and update their personal information by contacting BCS through the contact information given on our website.
Changes to This Privacy Policy
BCS may update this privacy policy from time to time to reflect changes to our information collection and use practices. We encourage clients and website visitors to periodically review this privacy policy for the latest information on our privacy practices.
Contact Information
If you have any questions about this privacy policy or our information collection and use practices, please contact us through the information provided on our website.
Effective Date: January 31, 2023
This Privacy Policy was last updated on January 31, 2023.